SkyHi Broadband - Technical Support & Remote Assistance 

 

 

 

 

You are about to establish a remote connection with a SkyHi Broadband Technician.  Please read the following important information before beginning your session with SkyHi Broadband

 

By clicking the support button below, you are acknowleding that SkyHi Broadband does not accept any liability for lost data or any installed programs on your computer, including any computer protection (firewall or virus scanner). Data security is the sole responsibility of the customer. Liability is restricted to intent and gross negligence.

 

SkyHi Broadband accepts no liability for faults for which is it not responsible, even if they occur around the time when the support is provided.

By continuing and downloading Teamviewer via the support button below, you hereby confirm your acceptance of the Terms and Conditions of the online support and start the TeamViewer software.

 

Please Note : This service is only available during our normal business hours and must be coordinated with a SkyHi Broadband Technician either by phone or email prior to using the support button below.

 

  • The technician cannot access your PC without your express consent.

  • The technician cannot collaborate with you without your express consent.

  • No third-party programs will be installed on your PC without your express consent.

  • It is NOT possible for data to be removed from your PC unnoticed and without your authorization.

  • You can end the remote support shared session at any time by Closing TeamViewer or restarting your computer. 

** This page should only be used when instructed to by a SkyHi Broadband Technician - We do not monitor incoming requests and will only connect to those customers who have prior authorization from SkyHi Broadband for Remote Support **

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